Terms And Conditions

I. Retainer and Payment

Full payment is required when order is placed in order to begin the design & customization phase of the project. Failure to pay the full balance may be deemed as grounds for cancelling the order. My Urban Invites shall be released from all duties should this occur.

II. Cancellations and Refunds

Any cancellation by the customer before the final design proofs have been approved will result in forfeiture of a $50.00 design & customization fee from any monies already paid to My Urban Invites. The remaining balance will then be credited as a refund. If the customer cancels after the final design proofs have been approved, the client will be held liable for 100% of the order price.

III. Photographs

It is illegal for My Urban Invites to use images that are copyrighted without the permission of the photographer or company that holds the copyright. By submitting photos to My Urban Invites, you agree that you are the photographer or have permission from the copyright holder. You also agree to take full responsibility for any misuse of copyrighted images and agree not to hold My Urban Invites liable for any misuse of copyrighted images.

IV. Final Approval and Proofreading

My Urban Invites offers complimentary digital proofs through e-mail during the custom design or personalization process with the options you have chosen. Merchandise is portrayed as accurately as possible in your proof. Actual card size, colors and imprint may vary slightly on screen. When your designs are final, review them carefully, pay close attention to spelling, names, addresses, etc. Please note any changes clearly through e-mail. If your final proofs are approvable, reply back to the e-mail with "I approve all images". Please PROOFREAD CAREFULLY. My Urban Invites is not responsible for errors that have been approved, and will not incur the costs of reprinting orders, nor will we refund your deposit or final payment in such cases. Your approval on a proof indicates to us that you have approved all artwork, text, illustrations and colors, and we may therefore proceed with printing.

V. Press Date and Final Payment

When we receive your returned e-mail proofs with your approval, we will schedule your press date. Please allow two to four weeks for shipping, printing and assembling. Final payment is due upon approval of design proofs if full payment hasn't already been received. Please note that if you plan to pay by check, we reserve the right to hold your invitations until your check clears. No invitations are sent before final payment is received. We accept money in the form of cash, check, MasterCard, visa, discover, and PayPal payments.

VI. Guarantee

My Urban Invites guarantees that all wedding stationary will be produced with the highest quality paper. All stationary will be printed according to the approved final design proof from the client. However, we reserve the right to adjust any artwork, graphics, fonts, colors, etc. in order to fit the stationary properly and to set the document up correctly for printing. Any wording errors at the fault of My Urban Invites will be immediately rush ordered and reprinted with top priority at no additional cost to the client. The client will be held responsible for any wording errors that they have accepted and approved via e-mail. Turn around time is normally 2-4 weeks, however, My Urban Invites can only guarantee a four week turn around time, beginning at the time of final payment by client, unless the client has placed a rush order.

VII. Failure to Perform

My Urban Invites shall make every effort to perform the services ordered as stated in the terms & conditions. If My Urban Invites cannot perform these services due to a fire or other casualty, lightning strike, act of God, or other cause beyond the control of both parties, then My Urban Invites shall return 100% of the retail value back to the client and shall have no further liability with respect to this agreement.

VIII. Oral Statements, Changes or Additions to the Agreement

These terms represent the agreement between My Urban Invites and the customer. Any modifications or additions to these terms and the terms of the contract must be made in writing or e-mail. My Urban Invites will not be held liable for any oral representations made by the client or any representative that are not included in this agreement.

IX. Design Property

Any concepts created throughout the design process, whether they are used in the final product or not, remain the intellectual property of My Urban Invites and the designer reserves the right to use such concepts online and in both digital and physical portfolios. Any and all personal information on the design (addresses, phone numbers, etc.) will be changed if requested by the client before or during the time of design approval.