Contact Us

Got a question about a listing, spotted something out of date, or want to suggest a platform we haven't covered yet? This page explains how to reach Sweepstakes Casinos and what kind of enquiries we're able to help with.

What We Can Help With

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to players in the US. We're happy to hear from readers on topics such as:

• Corrections — if a welcome offer, editorial rating or state availability note looks out of date
• Suggestions for platforms we haven't reviewed yet
• General feedback on how we present our comparisons
• Questions about how our rankings and research process work

What We Can't Help With

Because we don't operate any of the sweepstakes casinos listed on this site, there are some things we're simply not positioned to resolve. We can't:

• Access, verify or manage a reader's account with any operator (that's a matter for the platform's own support team)
• Process Sweeps Coin redemptions, identity verification, or prize payouts
• Confirm whether a specific operator is legally available in your state — availability changes and is set by each operator, so always check the platform's own terms and your state's current rules
• Offer legal, tax or financial advice regarding prize redemptions

If your question relates to an account, deposit, redemption or a specific promotion, the fastest route is the support channel listed directly on that operator's own site, since only they can access account-level details.

Before You Reach Out

A lot of common questions are already answered elsewhere on the site, which can save you a wait for a reply:

• For how the dual-currency model, Gold Coins and Sweeps Coins work, and how redemption generally functions, see our platform write-ups on the homepage
• For guidance on playing within your limits and recognising when to take a break, visit our Responsible Gambling page
• For details on how we research and rate operators, and our editorial standards, see About Us
• For the legal terms governing use of this site, see our Terms and Conditions

A Note on What This Site Is — and Isn't

Sweepstakes Casinos doesn't run any sweepstakes casino, hold any player funds, or process any prizes. We research and compare platforms like Crown Coins, SplashCoins and McLuck so readers can see welcome offers, game libraries and eligibility notes side by side before deciding where to play. Some of the links on this site are affiliate links, and we may earn a commission if you sign up through them — this never affects how we rate or rank an operator. Ratings are based on our own research, not on commercial arrangements.

Sweepstakes casinos operate under a promotional model that differs from traditional real-money online gambling, and availability varies by state — some states restrict or exclude certain operators, and rules change over time. We do our best to keep listings current as of {{ fact_check_date }}, but we'd still encourage you to confirm eligibility, age requirements and redemption terms directly with any platform before creating an account.

Reader Reminders

A few things worth keeping in mind whichever way you get in touch:

• Participation on legitimate sweepstakes casinos generally doesn't require a purchase — free entry methods typically exist alongside paid coin packages
• Redeeming Sweeps Coins for prizes usually involves identity verification and a minimum redemption threshold, and processing isn't instant
• Players must generally be 18 or older, though some operators set the minimum at 21 — always check the specific platform's terms
• Prize redemptions may carry tax implications; keeping your own records and checking official guidance is sensible

We read every message that comes in, though as an independent review site we can't guarantee a response time for every enquiry. For anything urgent involving your account or funds with a specific operator, their own support team will always be faster and better placed to help.